EFFECTIVE DATE SEPTEMBER 2023
VaultOne Software Ltd., registered with the TAX ID under No. 05.198.381/0001-89 and headquartered at R. Doutor Manoel Pedro, nº 365, Cond. Opus One Cabral, cj. 401, 04º andar, Cabral, Curitiba/PR, CEP: 80035-030, hereinafter simply “We” or “VaultOne“, without the need for the use of quotation marks,
1. FEATURES OF OUR ENVIRONMENTS
1.1. Conditions of access to Our Environments. The availability of the content on the Site is free of charge for Users and, in general, does not require prior registration. Access to the Portal requires a login and password that will be made available by Us only to Users authorized by VaultOne Customers (as defined in topic 8 of these Terms), upon prior contracting of our services.
1.1.1. The functionalities of Our Environments are aimed at legal entities and individuals over 18 years of age.
1.2. Eligibility. We may change the eligibility criteria for accessing and using Our Environments at any time and at Our discretion, so we suggest that You, when making use of the existing functionalities of Our Environments, always check the applicable rules.
1.4. Presentation of Our Environments. Our Environments and the functionalities in them are presented to You in the manner in which they are available at the time of access, but may undergo constant improvements and updates.
1.4.1. In this case, We undertake to preserve the functionalities of Our Environments with reasonable efforts, using layout that respects usability and navigability, whenever possible, as well as to display the functionalities in a clear, complete, accurate and sufficient manner so that there is a correct perception of what is being practiced through the available state of the art, the data collected by the functionalities made available.
1.5. Registration in our Portal. To access the Portal, we will provide You with login data to access the Portal Access Account. Your Access Account is linked to your email and is non-transferable. If you have forgotten your password, please contact us through our Service Channels so that we can generate a new password.
2. YOUR USE OF OUR ENVIRONMENTS
2.2.1. The Site has an area designed for the presentation by You to Us of partnership opportunities. If you are interested in partnering with us, you can send us your proposal and the details of it and the potential client through our “Partners” page and then in “Register Opportunities”.
2.2.2. If you are interested in being one of our business partners, You may contact us through the Site by clicking on “Partners” and then on “Become a Partner”.
2.2.3. Portal and Product Features. By accessing the Portal or using the product directly in their environments, VaultOne Customers will be able to obtain information and manage access policies managed by VaultOne.
2.2.4. The functionalities of the Portal and the Product are aimed at: User Access Security and Remote Work; Prevention of Data Leakage and Attacks; Protection of Cloud and Hybrid Environments; Audit and Compliance.
2.3. Information integrity. You are solely responsible for the integrity and veracity of the information entered into Our Environments, responding civilly and criminally for the effects arising from irregular use of third party information or false information.
2.3.1. In the Portal and/or in the Product, the User may have access to his/her registration data. If you find that there is any inconsistency in such data, the User must contact us through our Service Channels so that we can eventually correct the registration data.
2.3.2. You are responsible for the integrity and veracity of the data submitted to the Portal and/or the Product and for any direct losses and damages that arise from the improper use of the information made available/inserted in the Portal and/or Product.
2.3.3. We do not guarantee the quality, consistency, completeness, form and updating of the Users’ data that You enter in the Portal and/ or in the Product, so we are not responsible, therefore, for any inveracity, outdated or error contained in the reports generated based on such inconsistencies.
2.5. Advertising. During the term of this Agreement, VaultOne may include Customer’s name and logo in its customer lists, including on its website. To the extent Customer provides standard trademark use guidelines, Vaultone will use Customer’s name and logo in accordance with the guidelines.
3. CONTENT, SUBMITTED DATA AND INTELLECTUAL PROPERTY
3.1. Content. Except as otherwise provided by these Terms, all information, images, trademarks and other content made available in Our Environments, in any language or form, is our sole property and/or license (“Content”). Your use of Our Environments does not give rise to any presumption of transfer of ownership or license of the Content. For this reason, You shall not market, assign and/or transfer in any way, in whole or in part, the Content by any means, onerous or not, knowing that if You do so You may be penalized civilly and criminally by Us and/or by any third party owner of the Content.
3.1.1. The eventual removal, blocking or suspension of any Content or functionality of Our Environments as a result of any claim shall always be understood as a demonstration of good faith and intent to resolve disputes amicably, never as an acknowledgment of guilt or of any infringement by Us of the right of a third party.
3.2. Not mining. It is forbidden to use data mining software in Our Environments, of any type or kind, in addition to another not typified here that acts in a similar way.
3.3.1. Site and Product Integrity. You undertake not to access programming areas of Our Environments and their databases, source code or any other set of data available in these environments, as well as not to perform or reverse engineer, or translate, decompile, copy, modify, reproduce, rent, sublicense, publish, disclose, transmit, lend, distribute or otherwise improperly dispose of the functionalities of Our Environments, whether directly by You or by any person (natural or otherwise) who has any relationship with You, and You are fully and unlimited liable for any and all damages (material and/or immaterial) and/or damage of any nature caused by the conduct of the third party in question.
4. DISCLAIMER AND LIMITATIONS OF LIABILITY
4.1.1. If this occurs, We will do everything in our power to re-establish access to Our Environments as soon as possible, within the technical limitations of our services and third party services, on which we rely to stay online. For this reason, You are aware that You will not be able to claim compensation or reparation of damages in the event that Our Environments remain offline, regardless of the motivation, already manifesting, through the present term, to be fully and fully aware and in accordance with what is provided herein.
4.1.2. We will endeavour to inform in our official channels, when this is possible, of any maintenance procedures that may result in the unavailability of Our Environments.
4.1.3. Without prejudice to other conditions of these Terms, We shall not be liable to:
5. SAFETY RECOMMENDATIONS
5.1. Client Access Account. We will not be responsible for any unauthorized third party access to the Access Account, and the User and the Client of VaultOne are solely responsible for the storage of login and password in a secure place, as well as the non-sharing of this information with third parties.
5.1.1. We will also not be responsible for unauthorized access resulting from attacks carried out by hackers or due to virus actions that may access your information and your registration.
5.1.2. If the User or the Client of VaultOne realizes or suspects that his Access Account is being used by unauthorized third parties or that he has been the victim of attack by hackers or malicious programs and/or files (viruses, trojans, etc.), please contact us immediately through the Service Channels, so that appropriate action can be taken.
5.2. Access to Our Environments. Whenever you access Our Environments, verify that you are in fact in the environment made available by Us, hacking actions may in an attempt to steal your data replicate a copy of Our Environments or areas thereof.
5.2.1. To verify the integrity and veracity of Our Environments, click on the padlock present in the address bar of the browser, verifying the certificates present and informed.
5.2.2. If the browser does not present the certificates and/or returns with the message that access is not secure, immediately stop using Our Environments and communicate with us so that appropriate action can be taken.
6.1.1. You acknowledges from now on and undertakes, during the use of the Our Environments, not to carry out any actions that violate morality, ethics and good faith, obliging itself to in no case disclose, instigate or assist the practice of unlawful or fraudulent acts, and must combat them whenever it becomes aware under penalty of the provisions of the clause 6.1 above.
7. OTHER PROVISIONS
7.1. Service Channels. If You have any difficulty in Our Environments, You can contact us through our Support Services Channels, from Monday to Friday, except days when there is a holiday, from 8:30 to 11:30 and from 13:00 to 18:00hrs (Brasilia time), through the e-mail [email protected]. If your questions are related to the charges we make to make the Environments available, please contact us by e-mail: [email protected]. You may also use the Service Channels whenever you witness or verify inappropriate content in Our Environments, whether it is notably unlawful or contrary to the rules of use stipulated in these Terms, or merely suspicious.
7.1.1. We will have up to 48 working hours, counted from the receipt of the request and always in compliance with the service hours set forth in the clause above, to respond to the requests and doubts of the Users.
7.1.2. You represent that your contact with our attendants who provide technical or billing support will be respectful, so that it will not be aggressive, threatening, obscene, defamatory, pejorative, harmful, libelous or discriminatory.
7.2.1. By browsing Our Environments and using their features, You acknowledge that all Your browsing is governed by the Terms that are in force on the date of access. Therefore, it is recommended that You update the current conditions.
7.4. Nullity. If any provision of these Terms is found to be unenforceable or ineffective, the remainder will continue as normal.
7.5. Communication. You acknowledge that all communication made by e-mail or telephone ( to the e-mail address and telephone/mobile number provided in your registration) is valid, effective and sufficient for the disclosure of any matter that refers to Our Environments and the contract eventually in force between Us.
7.6. Date and time. Our Environments are based on the official date and times of Brasilia (UTC/GMT -03:00).
7.7. Applicable law and venue. These Terms will be interpreted according to Brazilian law, in the Portuguese language, being elected the forum of the District of Curitiba, State of Paraná, to resolve any controversy involving this document, with express waiver of any other forum, however privileged it may be or may be.
iii. Access Account: logged in area of the Environment, used by the User, through his login and password. Each User has their own Access Account, linked to their email.
v. Access Credentials: data provided by the Administrator of the resources contracted by You with Us in order to escalate the access rights of each user to the information and data that should or should not be accessed by him/her.